It is a very unusual and quirky hotel.The history of the place is 5 stars, and it's old charm hard to find anywhere else. The lady on reception was very welcoming and professional. The room I was assigned was spectacular, with my own balcony. After a day touring I arrived back to lovely card and fruit platter...which was a lovely surprise. All in all, I enjoyed my stay but I'm sure it would not be for everyone.
Conor
februar 2025
Beautiful heritage building, lovely large guest rooms and ensuites. Very comfortable bed. Some issues with TV streaming. Disappointed that I was unable to open the French doors out on to verandah/terraces as I would have enjoyed sitting out their in the evening for tea or wine, and to enjoy the view. Restaurant did not seem to be open except for breakfast, and lounge bar closed quite early. Might be time to replace the carpets in public spaces with something a bit ' lighter' as it was rather dinghy. I hope that the hotel stays operating, and does not close anymore of its bar/food offerings now that the Casino moved down the road. It is a beautiful place and deserves being kept 'special'. Greatly location too, still ery close to the new Star Casino complex with its endless food and bar choices, easy to walk across the new 'Neville Bonner' Bridge and go to Qpac, museum, the 'Eye', and down to Southbank. A short few blocks up to Queen Street Mall, or around to Botanic Gardens. Will definitely return, and also recommend.
Aligg
mars 2025
The location was perfect for access to the city. Parking was easy and not badly priced. The hotel itself was dated but beautiful. The room was clean and a good size. The bed was the most comfortable bed I've ever slept in. I never sleep well when I'm away but it was hard to get out of the bed. We stayed here for a special occasion and the hotel gave us complimentary macaroons which was a beautiful gesture.
Emma
februar 2025
From the moment we arrived the staff were beyond amazing, so polite and were very helpful. The casino suite was stunning and absolutely perfect. The amenities in the room were wonderful and very classy. We ordered room services a few times and the staff memebers that delivered our orders were very sweet, they were truly delightful. The gaming areas were clean, the staff on the floor were amazing especially when all the gaming machines went into lockdown. The bar staff make excellent cocktails too. Plus the price of everything was very reasonable and actually cheaper than we were expecting.
Samantha
juli 2024
I went to stay at the hotel due to a family emergency and Mum was in Hospital. They went over and above , grant gave me a umbrella for my travels back and forth to the hospital. I stayed in room 307 - it was huge ! so much room . Grant took my bags up so that i could go straight to the hospital. The lady that checked me in ( i am sorry i remember her and said hello a couple of times on my way past reception - but i dint note her name ) She was also awesome , she sorted out this special room and it had a huge bathroom. The great thing was that i could get food at any time i was back from the hospital and had room service a few times and also breakfast in my room before the early start. I also had dumplings at the restaurant in the casino side of the hotel and charged it back to my room - easy . Location was perfect - taxi rank across the road - i would say dont use the taxi rank - i am going to raise with Brisbane council as year on year the taxis on the rank - dont just take fares first on the rank they want to know where you are going and say - nah i am waiting for a fare. Had the same from the hospital - even calling using the cab company phone ( twice - no show ) Use Uber - they were there in minutes and cheaper .i really enjoyed my stay and will be back with my husband . Lots of restaurant choice and is a heritage building - nice high ceilings and lots' of detail. Bed was also perfect !!
Tracy
april 2024
This hotel has a lot of old world charm with comfortable large rooms and bathrooms. Very central to city and easy access to river cats to visit other suburbs. Easy walking distance to South Bank.
Jeanette
desember 2023
The room was amazing. The bed was the most comfortable bed I ever slept in. On arrival, the reception lady was friendly and kind
Paula
desember 2024
The bathroom was spacious! We only needed the room for one night, as we were up for a party so really only in it to sleep and shower, but if we had more time, we would have had a bath as the bathroom was lovely! We also garbed room service when we checked in and had the antipasto board and chips which were a little pricy upon reading it however, well worth every cent, much larger then we expected and the nicest smoked ham I have ever had.
Saffron
april 2024
Well appointed room, Bath and shower. Everything you'd expect from a hotel room , but nicer.
Max
februar 2025
The location. The prestige of the property and the history of the building. The various sitting areas for guest. The size of the suite. The extra touches to make our stay extra comfortable.
Stephanie
november 2024